Last year, I spent a weekend at the “prestigious” Eko Hotel and Suites, and I was grossly disappointed by the lack of care for the property and the lax attitude of members of staff. But most importantly, I was disappointed by the lack of security for clients hoping to spend a peaceful time at the hotel. If you missed it, please read it here.
Well, the managers must have gotten a hold of that article because last weekend, I was pleasantly surprised by all the changes that were made in the hotel to ensure my safety, my comfort and my all round relaxation.
On the backdrop of my last experience, I had set out considerably early to the hotel to avoid being delayed in the lobby for more than an hour while they sort out my room. Arriving, I walked straight to the reception to check in but before I made my way to the front desk, a young man neatly dressed in red, smiling, took my luggage from me.
I was informed my booking had been made in an adjoining building of the Eko Hotels franchise inside the same compound, so I made my way there. There was a sort of calmness I immediately felt as I walked into the lobby of Eko Signature and into the smiling faces of the receptionists and the concierge. A storm was brewing outside, what with the major event that was to hold in the premises that evening. But entering into the lobby, all I could think of was the beautiful atmosphere I had just stepped into.
A number of people stood at the front desk, waiting to check in. But that didn’t matter, because the attendants were swift and efficient, sorting everyone out in record-breaking time.
I was given my key and off I went to my room for the weekend, and boy, it was amazing. Everything in Room 410 looked new and shiny, like it had just been bought, carved or painted. The sheets were incredibly clean, pillows fluffed up and the air conditioning working to perfection. And if I wasn’t such a sucker for boiling, steamy baths, I would say everything in my room was perfect.
One major change that really got me excited was the safety. In my previous article, I explained how easy it was for a thief or even a hired assassin to access your room, steal your valuables and, worse, leave undetected for several hours. Now though, the only way to gain access to any floor on the elevator is to swipe a card activated only by the reception. If you are visiting, your host must respond to the call from the reception before you are allowed access to that floor.
Even as a guest living on the fourth floor for the weekend, my card could only allow me access to my floor, so when I had business on the third floor, I had to make my way to the reception to get my card activated for that floor so I could have free access to both floors.
This proved a tad disruptive for me as I had to move from floor to floor at some point but it did make me feel safe knowing that some psychopath or stalker couldn’t gain access to my room and slit my throat while I snored away in dreamland.
Breakfast, however, was somewhat disappointing. I had fried yams, baked beans, bacon, and pork sausages with a glass of fresh juice only because the options were grossly limited. My yams were cold, which was a huge turn-off for me.
Sunday morning was no different. It was barely 9:00am but the buffet table was near empty with little or no variety to choose from. Popular OAP and Big Brother host, IK Osakioduwa who came into the dining area to have breakfast with his wife after browsing through the buffet table on his way out said to a member of staff who was trying to urge him not to leave: “all the good stuff is gone; we are going to check out the other side”.
Safe for the breakfast fiasco, I did have a swell time in Room 410 and in Eko Signature, and I will most certainly do it again.